Meet Jay, Your Digital Solutions Architect

In 2011, I began my journey in the dynamic world of BPO and call centers, diving headfirst into a fast-paced environment where every interaction mattered. For four years, I honed my skills, navigating complex customer inquiries and developing a knack for effective communication.

Then, in 2015, I took a pivotal step forward, venturing into virtual assistance to support a diverse array of Amazon brand clients. Little did I know, this decision would mark the beginning of a career that would shape my entire professional trajectory—a journey fueled by a relentless passion for e-commerce and client management.

Fast forward to 2016, and I found myself taking a bold leap into uncharted territory. I became the first virtual staff member at Manuel's marketing agency. But it wasn't just about handling HR tasks; it was about taking the reins of the Amazon department, crafting strategies for success, and pioneering new approaches that pushed the boundaries of what was thought possible.

Then, in 2019, fueled by an entrepreneurial fire burning deep within, I decided to carve my own path. I founded my "One-Man Agency," where I engaged directly with clients, forging meaningful relationships while managing projects that spanned continents. From overseeing Dr. Melva's supplement line to steering Bo Watson's golf niche funnel, the journey became a global endeavor, collaborating with marketing agencies across the UK and Australia.

But as 2020 unfolded, unforeseen challenges emerged, leading me back to where it all began—AGM Agency. Rejoining as a CMO Executive Assistant, I found myself in a position to not only lead but to innovate. From spearheading teams of account managers to fine-tuning ad performance, every role I undertook was a stepping stone towards a greater purpose.

In 2022 I landed my most recent role as a Senior Operations Coordinator. I immersed myself in the intricacies of project management with tools like ClickUp, Zoho and Asana, as well as the art of automation with Zapier. It was during this time where I perceived myself as becoming a Digital Solutions Go-To-Guy. With all my skills crafted in my years of experience, I finally found what I loved the most - helping clients become successful.

This journey has been more than just a career—it's been a commitment to excellence, a dedication to strategic thinking, and a genuine love for navigating the ever-evolving landscape of digital marketing.

Now, as a self-proclaimed "The Digital Solutions Architect," I stand at the forefront of innovation, offering tailored solutions that transcend the ordinary. It's not just about making a mark; it's about leaving a lasting impression—a legacy built on passion, perseverance, and a relentless pursuit of success.